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    Recycler's Forum / Repair / Service / Troubleshooting / HP Deskjet 6940 Paper Jam
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    Posted By Discussion Topic: HP Deskjet 6940 Paper Jam

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    fdlcruz
    07-15-2009 @ 6:01 PM                          
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    Hope someone can help. I have 2 of these printers from a customer and both has power and resume blinking which indicates a paper jam but there is none.  I've also checked the paper sensor but not jammed or broken off.  I've checked the X-bias and yes the piece of plastic are broken off but have secured back in place but still showing paper jam error.  Any thoughts would be appreciated.  I normally work on laser printers and toner cartridges.

    thanks,  Frank

    PGInkjets
    07-15-2009 @ 6:09 PM                          
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    Do you remanufacture toner cartridges?

    Tony Zulmai
    Planet Green
    (800)377-1093 USA
    (818)725-2596 Int'l
    (818)772-0816 Fax
    TonyZ@PGInkjets.com

    fdlcruz
    07-16-2009 @ 12:08 AM                          
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    Can you help with this problem?

    PGInkjets
    07-17-2009 @ 11:58 AM                          
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    Sorry, you mentioned that you work on toner cartridges and I had some empties to offer if interested.

    michelsmith
    07-27-2010 @ 4:51 AM                          
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    Remove any excess paper from the print tray.
    Find the access door on the back of your printer.
    Turn the knob located in the middle of the access door counterclockwise to unlock it. Remove the door.
    Reach into the back of the printer and pull out the piece of paper that is causing the jam.
    Replace the rear access door, then turn the knob clockwise to lock it into place.
    get more information and help from here.


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